About volunteering

Volunteering’s a great way to get more involved in the Greenbelt story.

Apply

2019 applications are now open.

If you are new to volunteering at the festival, or you didn’t apply last year, please follow the link to the right to see what roles are open for applications. 

If you volunteered for the 2018 festival, you will have applied online last year. This will make apply for 2019 quicker.

If you are reapplying for the same team for 2019, please follow the link to the right, login and click ‘Reapply’. Your application will be pre-populated with most of your answers from last year. Just check them, complete the last few, and then submit your application. If we took up references for you last year, we probably won’t need to ask for new references this year.

If you would like to apply for a different team this year, we will ask you to complete a few extra questions. You will just need to follow the link on the right, and and click on the role for which you would like to apply.

Don’t worry if you have forgotten your password, you will be able to reset your password. You will need to use the same email address as last year to login. 

About volunteering

Our volunteering roles give you a chance to try out new skills, gain experience, face fresh challenges, make friends, enjoy being part of a team and, most of all, have fun making a great festival happen.

There are oodles of ways to volunteer. We have lots of teams that volunteer over the weekend, or during the Build week before the festival opens. Some teams also plan and prepare during the year. 

As well as appreciating the Greenbelt ethos and having the specific skills or experience needed for your role, we’re also looking for people who are:

  • reliable
  • enthusiastic
  • flexible
  • able to listen and share
  • team players with common sense
  • able to follow instructions.

You should also know your own limitations, take responsibility for yourself and adhere to our health and safety and safeguarding policies.

Most teams ask volunteers to commit to around 7 hours per day of the festival, which is 28 hours over four days. This might be split into two or three shorter shifts per day, depending on your team. And there’s still plenty of time for you to enjoy the festival, too.

If you volunteer in a pre-festival role, you will need to arrive on site between Sunday and Wednesday. If your role is over the festival weekend, your arrival day will be between Wednesday and Friday. The exact day of arrival will be advised by your team leader, once you’ve been accepted as a volunteer.

From us to you

Greenbelt offers its volunteers:

  • Weekend entry to the festival
  • Food vouchers to keep you going during the hours you are on duty
  • Free showers
  • Free car parking
  • A free pitch (if you’re bringing a caravan, trailer tent or camper van) – £20/£35 deposit required
  • Access to volunteer lounge 

Volunteer Handbook

The 2019 Volunteer Handbook will be emailed to all volunteers once they have been accepted. Please take time to read this before you come to site. This will give you lots of general information about volunteering and what’s available for volunteers – and will include a map of the festival site, to help you to find your way around.

It is important you read this. We will ask you to sign on your arrival to say you have.

If you would like to see the sort of information it contains, please take a look at the 2018 handbook.

Click on the link above to see the 2018 Volunteer Handbook 

Arrival & Parking

When to arrive

The festival opens to the public on Friday of the August Bank Holiday Weekend and runs until Monday evening.

Volunteer roles normally begin on the Friday of the weekend, but most volunteers need to be onsite by Thursday to attend training, briefing, site tours and welcome sessions.

Some volunteer roles run from the Monday at the beginning of the week of the festival – Early Birds and Site Vibing.

(Please note that there will be no access to volunteers who do not need to be there on site for their role during ‘build week’. The festival site and campsite will both be under construction at this time and access to toilet facilities and water will be limited. The area is not suitable for children and families and we recommend that volunteers do not bring children with them if their role is pre-festival.)

 Parking

As a volunteer you will be able to park your car free of charge in the designated car park, but you will need to apply for a car parking pass. You will be able to use the car park for the duration of the festival weekend and for the days you need to be on site before and after the festival for your volunteering role.

Please apply for a car parking pass by using the Box Office system. You will need to enter a promotional code before proceeding with your order. You will be sent an email once you have been  accepted on to your team, which will also give you access to the free parking code. Please print out the pass before setting off to site, you will need to enter your vehicle registration number on your pass and display this on your windscreen.

If friends and family accompanying you are travelling in a second vehicle they will need to purchase a car parking pass from the Box Office for £10.

 

Campervans, Caravans and Camping

Most festival-goers and volunteers will camp onsite during the festival weekend. You’ll need a tent, sleeping bag and camping gear.

There will be an area of the campsite for volunteers – with spaces allocated on a first-come first-served basis.  You are welcome to use the general camping, or early curfew camping areas too if you prefer.

There will also be an area designated for volunteers with caravans, trailer tents or camper vans – this will be separate from the volunteer camping area but not far away.

There will be a designated area for caravans, campervans, motorhomes and trailer tents. If you are bringing any of these to Greenbelt you will need a Campervan Field pass.

This year we are moving to a two-tier price for the Campervan Field. There will be a standard pitch price, which is just for a campervan or caravan, and a large pitch price, which will include space for either an awning or a pup- tent – no bigger than a 2-3 berth tent. Pitches for volunteers will be free of charge, but again, this year you will need to pay a deposit for a pass, in advance, from the online Box Office. The deposit will be £20 for the standard pitch, and £35 for a large pitch. Spaces are limited, so please order you pass as soon as possible. If your caravan or campervan is longer than 9m, we may have to allocate two spaces, and you will need to order 2 passes, paying 2 deposits. Please indicate this when booking.

When arriving on site with a caravan or campervan, you will be marked as having arrived on site, and the deposit will be refunded back to the account from which it was debited.

We hope this will encourage volunteers to let us know if they no longer need their permit. There is a cut-off date of 12th August to obtain a refund prior to the festival.

Once you have been accepted as a volunteer, you will be sent an email confirming you space, which will also give you access to the codes to pay the deposit on a campervan pitch. 

Under 18

Under 18s

Most volunteer roles are open to applicants who will be 18 years old at the time of the festival – though we do have opportunities for volunteers aged 16 and 17 (mainly in the General Stewards & Childrens team).  

There is no upper age limit for volunteers.

Recruitment & You

Recruitment and references

As almost all of the volunteer roles at festival involve some contact with festival-goers, our volunteers represent Greenbelt. We ask all volunteers to provide details of two referees. Your referees should be people who know you well, who can let us know about your character and your suitability for the role you have applied for. References will be requested every 3 years, unless you decide to volunteer on a different team, or if we let you know we will need to take them up for another reason. 

If your volunteer role involves specific contact with children, young people and vulnerable adults or supervision of other volunteers with these roles, we will require you to complete an enhanced criminal records check by the Disclosure and Barring Service (DBS).

Data protection

The details you supply on your application form will be held securely and confidentially by Greenbelt and only used in relation to your application or to contact you about matters relating to the festival.

Your details will be forwarded to the volunteer who leads the team you wish to join and they will be in touch with you with further details of your volunteering role.

We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and take all reasonable care to prevent any unauthorised access to your personal data.

Equal Opportunities

Greenbelt welcomes volunteer applications from all sections of the community and aims to treat everyone equally.

You can let us know if you consider yourself to have a disability, impairment, learning disability, medical or mental health condition which may affect the kind of volunteering role you are able to apply for. Let us know too if you have particular support needs, like large print materials or wheelchair access.

Rehabilitation of Offenders

Having a criminal record will not necessarily prevent you from volunteering. Greenbelt will take into account only unspent and pending convictions which are relevant to the role you are applying for when assessing your suitability for that role.

Under the Rehabilitation of Offenders Act (1974) ex-offenders are requested to declare any unspent or pending convictions when applying for voluntary roles.

Voluntary roles with specific contact with children, young people and/or vulnerable adults will also require an criminal records check from the DBS.

Support

Supporting our Volunteers

Volunteers are essential to the success of the festival.  Greenbelt provides a Lounge for all volunteers to use during the weekend. Access is for volunteers only – think of it as you would a staff room in your place of work.  There is free tea/coffee and cold drinks, biscuits and comfy seats for you to enjoy as you take a well-earned break.

If you’d prefer to take a break with family and friends over the festival weekend, you’ll be able to meet up in the 24-hour Cafe at the entrance to the campsite.

If you have any questions, there’s also an information desk in the Volunteers Lounge, where seasoned volunteers will help you out and point you in the right direction.

If you’re feeling a bit isolated, or have a problem you’d like to chat through over the weekend, we also have a support team who will drop in to find out how things are going.

Food and drink

Greenbelt provides volunteers with a number of food vouchers – the number of vouchers depends on number of hours they are volunteering. They are equivalent to a light meal or snack. You will still need to provide other food for yourself, whether cooking them or purchasing from food vendors.

Further Info

Preparing our volunteers

Once again there will be compulsory training given by our training team, as well as your team leader(s). This training is for all, whether you are new to volunteering or have done so many times. There important details every volunteer needs to know before they are able to begin their role. The training is needed to keep both you and festival goers safe. Your team leader will let you know when this training is to take place.

Your Team Leader will send you all the information you need about your volunteering role.

Volunteering as part of a group

Volunteers often come along to the festival and volunteer with their friends, or as part of a group.  We try to accommodate requests to be on the same team or the same shift as people you know. Please tell your Team Leader when you apply and they’ll try to help out.

If you’re already a volunteer and you have a group you’d like to bring along with you, please encourage them to get involved.

Childcare

Volunteers can bring children with them to the festival, but for legal and safety reasons children must not accompany volunteers while they are on duty, and are not allowed in to the back area.  Your children remain your responsibility during the festival. 

Some teams operate in the week before the festival is open to the public.  The festival site is being built during this time and, as safety is the priority, must not to be accessed by anyone who is not required as a volunteer or member of staff. The campsite is also under construction during this week and is unsuitable for children and families.  

Developing skills and changing teams

Greenbelt encourages experienced volunteers to take on additional responsibility and share their knowledge with other teams. Quite a few of our volunteer roles require previous knowledge and experience of the festival.  So please let us know if you’d like to try a different team or if you feel that you’d like to take on a new challenge.