We work hard to ensure that disabled people – and their friends and families – are welcomed and included at Greenbelt.
One of the ways we do this is by designating the area closest to the Festival Village entrance for disabled camping. (In fact, we have two separate areas for disabled camping – one for tents, and one for caravans, motorhomes and trailer tents.)
Our tented disabled campsite operates on the following ratios:
- Up to 12 people including 1 disabled person.
- Up to 18 people including 2 disabled people.
- Up to 24 people including 3 disabled people.
This site is a pre-booked section of the campsite (see below for how to book).
There is no access by vehicle to the campsites. But there will be trolleys and taxi-buggies, as well as volunteers, to help you get your stuff to the campsite from your vehicles. We advise that you pack what you need with easy transportation in mind. (Car trailers will also need to be left in the car park and unloaded there.)
The campsite will have accessible toilets and overnight charging facilities.
Caravans, motorhomes and trailer tents
- If you’re planning to bring your caravan, campervan, motorhome or trailer tent, we have a designated area within the caravanning field to enable you to be as close to the Festival Village as possible.
- To camp in the Campervan Field, you need to book your space through the main Festival Box Office – before registering for your space in the disabled caravan area.
- Apart from positioning, the arrangements for the caravanning field apply to disabled and non-disabled festivalgoers alike.
- Can I have a power supply next to my tent on the campsite?
Only car battery power supply is permitted (and the battery needs to be removed from the car first!).
- Camping is a bit difficult – do you know of any suitable local accommodation?
There are a number of websites that can help you find suitably accessible accommodation. You might want to try Airbnb or Hotels.com. Alternatively, one of the best sources of reasonably-priced accessible rooms can be the ‘motel’ style chains: Travelodge, Holiday Inn, etc.
- Can I bring a generator to the campsite?
For numerous safety reasons, petrol generators are not permitted onsite. You should only bring a generator if it is essential for medical/other special needs, and arranged with the Fire Safety Team (firstname.lastname@example.org) prior to the festival. When you arrive, you must contact the Access Team on site, so they can ensure that you are appropriately sited, and the Fire Safety Team knows the location of the generator.
Pre-book your camping space
The disabled camping section of the site is a pre-booked* camping site.
We offer a Thursday afternoon arrival option for Access campers. This is for people who might need extra time to rest and acclimatise after travelling and setting up camp, before the festival begins. Book your space with the access team from May 2018.
*Pre-booking does not guarantee you a space in disabled camping. But it helps us plan how much space we need to allow. We have based the size of the disabled camping area on previous years’ festivals. We advise early arrival to ensure that you find the best space for you and your group.
NB: Only those who have pre-booked for a Thursday arrival will be allowed on site for security reasons.
- The Access Campsite Team will be available on Thursday from 3pm-6pm, then on Friday from 10am-6pm.
- There will be a taxi buggy and a flat bed truck available to help transport you and your kit from the car park to the campsite during these times.
- Those requiring support with transporting their belongings from the car park to the campsite will need to pack them in watertight containers or bags. Please don’t pack separate items in carrier bags wherever possible.
- We are only able to transport essential items. Please remember to travel light.
- All items to go on the flatbed trucks and buggies must be clearly labelled with the name and mobile telephone number of the owner.
- Please ensure that suitcases and boxes are not too heavy.
- We cannot take any responsibility for damage or loss of items.
- No valuable items (jewellery, electronic devices, mobility devices) should be put on the flatbed trucks. They should be packed in a clearly marked bag and travel on the lap of the owner.
- The Access Campsite Team will be available on Monday from 3pm-6pm, then on Tuesday morning from 9am-11am.
- The site closes at 12 midday.
- The last run for the taxi buggy and flat bed truck will be at around 10am.
Personal Assistant tickets
If you’re disabled – or recovering from an operation that will affect your mobility at the festival this year – and require an assistant to enable you to attend the festival, we’re happy to provide you with an extra ticket for them, free of charge.
Please note that you’ll need to provide proof of ID registered in your name, such as the following:
- Front page of DLA / PIP (no specific rate)
- Front page of Attendance Allowance letter (no specific rate)
- Evidence that registered severely sight impaired (blind)
- Recognised Assistance Dog ID card
- Credability’s Access Card
Personal Assistant tickets can be booked via our Box Office when you buy your tickets.
Disabled parking is available in the day parking car park next to the Festival Box Office. Taxi-buggies run from the Box Office down to the Festival Village entrance, via the mobility scooter hire location.
Mobility Hire 4 You
Mobility Hire 4 You will be providing mobility aids for hire at the festival.
Details will be available soon. Please email email@example.com with any questions.
To hire a mobility scooter or wheelchair, please use their online booking system which will open up again closer to the festival. Alternatively, you can call and speak to a member of their Events Team: Mary, Trudy or Ashleigh.
Tel: 01353 653752.
Phone lines are open 8:45am-5pm, Monday to Friday.
Visually impaired info
If you’re visually impaired, please register your details with us. This means we can include you on our list of those requiring Daily Diary information about this year’s festival in advance.
- Our Daily Diary can be difficult for some to read, and isn’t in a format that can be easily downloaded to a device.
- We can send daily diaries in plain print to you shortly before the festival. This means you can change the font and the size of the information to your specifications, and print it for the festival, or download it to your own device for easy access.
- We can also print this onsite for you onto white paper (at a cost of £5). However, it’s a big document and you may find it easier to print it ahead of time and organise it to suit your needs.
- Our iPhone app is designed to work well with Apple’s VoiceOver technology. With the exception of the site map, the entire app can be navigated without visual reference to the screen. It should be usable by anyone comfortable using their iPhone with VoiceOver.
- You can also download them directly via the links on this page.
Deaf and hard-of-hearing info
You can expect:
- High quality interpreting at seminars, workshops or staged events
- Deaf artists and speakers
- Fellowship and fun with the signing community
High Quality Interpreters
In partnership with Signs of God we provide a team of around ten top quality interpreters. Each interpreter has been professionally trained and most will be registered with NRCPD. You can be confident we will do our best to meet your communication support needs. We aim to have enough interpreters to give you choice to attend the events of your choice. Though many of our interpreters are full time professionals they give their time free of charge to give the deaf community full access to the Greenbelt programme.
At Greenbelt we don’t believe that access is only about letting deaf people access hearing people’s contribution to the festival. We also encourage deaf artists and speakers to contribute to the programme. You can also expect some workshops and worship events in sign language.
Previous speakers and contributors have included Clark Denmark on the importance of BSL recognition, Penny Beschizza on storytelling, Esther Maycock leading signed and cross-cultural worship, and Ian Stillman telling of his experiences in India.
Medication on site
Having consulted with the festival’s insurers and St John’s Ambulance, we’ve decided that it’s not possible to safely and securely store medication at Greenbelt. This is not unusual for festivals of a similar size.
We recommend that affected Greenbelters speak to their GPs or pharmacists for advice, or research alternative methods of keeping their medications cold and secure during the weekend.