Ticketing FAQs

Here are the answers to some of the main questions you have been asking us about your tickets and arrivals at the festival.

Concessions ticket – proof of ID

If you have booked your concession tickets online, please remember to bring the proof of your concession, together with your-tickets, to the Ticket Exchange / Box Office on arrival. You can also purchase your concession tickets from the onsite Box Office when you arrive but make sure you bring your proof of concession with you.

Instalment payments still outstanding

If you have purchased instalment tickets and not completed your payment plan, you can still complete the payment before the festival. You will have received a link to make this payment so please double check your inbox and junk mail before getting in touch.

Timings and entry to the festival

Boughton House Estate is private property. The area of the estate being used by Greenbelt will be accessible to festival goers from 10.00 am on Friday 24th August only.

  • The Festival Village (where the programming, venues, caterers and traders are located) is separate from the Campsite and will open at 16.00 on Friday 24th August. The Programme will then begin at 17.00.
  • At the end of the festival, the Festival Village will not be accessible to wristband holders on the morning of Tuesday 28th August. The Campsite will close at 12 noon on Tuesday 28th August.
  • For the rest of the festival, the day begins (Saturday 25th to Monday 27th) at 9am usually (with some earlier events) and continues late into the night / early hours.

Mixed camping?

As is the case with the vast majority of festivals, at our Boughton House site we can’t mix caravans and campervans with the main tented camping areas. Once we open up to the public on Friday, no vehicles are permitted into the main tented Camping Area. You can see the different camping areas on the map in Essential Information here. The camping and campervan fields are next door to each other. Once you’re set up you’ll soon be meeting up with friends old and new from different camping fields.

Bikes on site?

Greenbelt would respectfully ask that people refrain from cycling around the campsite because of both the rutted nature of the terrain and the continuous flow of pedestrians to and from the campsite. For festivalgoers travelling to Greenbelt by bike, there will be somewhere to lock your bike by the box office.