2. Tickets

What type of tickets are available?
Weekend Tickets (inclusive of camping) and Day tickets (access to camping only when purchasing two consecutive day tickets). Day tickets are available for sale from May onwards. (For type of tickets and prices, please click here. )
Back to the top

Can I book tickets in advance?
Yes, you can book tickets in advance either online or by downloading a ticket order form at greenbelt.org.uk/tickets . If applying using a ticket order form, please complete and post, together with a cheque made payable to Greenbelt Festivals Ltd., to the Greenbelt ticket office. All ticket purchases must be paid for in full at the time of booking. Please Note: All ticket bookings will incur a booking fee of £3.50 per order.
Back to the top

Can I buy tickets onsite?
Yes, tickets will be available on sale from our onsite box office during the following hours:-
Friday 26th August 2011 8.00am to 11.00pm
Saturday 27th August 2011 9.00am to 8.00pm
Sunday 28th August 2011 9.00am to 8.00pm
Monday 29th August 2011 9.00am to 8.00pm

Back to the top

What is a concession status?
1. Receiving unemployment benefit
2. Students 18yrs+ in Full Time education
3. Single Parents
4. 65 years plus
5. Registered Disabled
6. Full-Time Church Leader (full-time ministry or employed by your Church as a leader responsible for youth work). 
Back to the top

What concession ID is required and where do I send it?
1. Photocopy of benefit documentation
2. UCAS letter, or valid University student card (please ensure this has your name and date of study on)
3. Photocopy of child support or child tax credit documentation stating that you are the sole guardian and claiming as an individual. Or a letter from either a church leader or child's school verifying single parent status.
4. Photocopy of pension documentation, or evidence of <script src="http://www.greenbelt.org.uk/assets/tiny_mce/themes/advanced/langs/en.js" type="text/javascript"></script> your date of birth (driver's licence or passport)
5. Photocopy of DLA documentation or Blue badge
6. A link to a Church website identifying the applicant, or Church headed paper, church newsletter confirming church and status, or letter from a superior verifying your position.

If you think you are eligible for concessionary status, but are unsure of what evidence you can send, please contact us on 0207 374 2760 or email boxoffice@greenbelt.org.uk

Send ID to:
Ticket Sales
Greenbelt Festivals
All Hallows on the Wall
83 London Wall
London
EC2M 5ND

Please quote your booking reference number on the ID (eg. GB102527) in order for us to match this with your booking.
If you are sending in concession ID for a group booking, please try to collect all the ID together and send in one go.

Alternatively, if you can scan your documents into an email, add your booking reference number to the subject heading and send your message to boxoffice@greenbelt.org.uk

Can I purchase day tickets?
Yes, you can purchase day tickets online from May and from the onsite box office during the festival.
Back to the top

When will my pre-booked tickets be issued?
Tickets will be issued from June through to mid August. It will not be possible to dispatch tickets orders placed within 10 before the Festival commences. These tickets will need to be collected from the on-site Box Office - see above for opening hours. 
Back to the top

3. Accommodation & Camping

When can I access the site and the Festival village? And when does the Festival start and finish?
You can access the site from 10am on Friday 26 August 2011. The Festival village will be open to the public from 3pm on Friday 26 August 2011 and the Festival programme will begin officially at 5pm. The Festival then continues over the next three-and-half days, finishing at the end of the last full day's (Bank Holiday Monday) programme. Those camping must leave before midday on Tuesday 30 August 2011. (Mainstage finishes at 23.00hrs each evening.)

Back to the top

What are the different camping areas?
There are 5 different camping areas - General, Early Curfew, Youth, Disabled and Disabled with Groups. You may pitch in the General, Early Curfew and Youth areas on a first-come-first-served basis. If you need to camp in the Disabled or Disabled with Groups please book via our disabled camping co-ordinator know in advance, as space is limited and must be pre-booked, on disabledcamping@greenbelt.org.uk or call 0207 374 2760.
Back to the top

Can I reserve camping space?
No - the reserving of camping space is prohibited.
Back to the top

I am bringing my family, with small children, where should we camp?
The early curfew camping area is ideal for families as it is intended to be an area that quietens down around evening time, and therefore is more suitable for those with young children who need to go to bed early. As an outdoor festival there will always be background noise. However, we do encourage those who want a quieter camping experience to pitch here, and we do our best to enforce this noise curfew.
Back to the top

Can I camp with a day ticket?

As long as you have two consecutive day tickets, you are allowed to camp with a day ticket.
Back to the top

Can I bring a caravan or campervan on the campsite?
Caravans and campervans are permitted on the campsite. Please note there are no electricity points on the campsite and no cars are allowed to stay on the campsite once unloaded.
Back to the top

Can I have my car on the campsite?
We aim to allow cars onto the campsite for unloading and loading wherever possible. In the case of extreme weather, constraints on car access may need to be applied.
Back to the top

Can I bring my dog (or other pets)?
Please do not bring any pets to site. Guide dogs are permitted onsite, if you are intending to bring a seeing or hearing dog, please contact our access co-ordinator on access@greenbelt.org.uk or call 0207 374 2760.
Back to the top

Can I have a barbecue on the campsite?
BBQs are permitted at the Festival, but we ask that you follow these safety guidelines: 1. If you are using a disposable BBQ, please ensure it is raised off the ground and placed on a stable surface (not on a plastic or formica table, for instance); 2. Please also check that you are not BBQ-ing near by anything combustable or flammable, such a stove, gas cylinders, or your tent!; 3. Please ensure that you do not leave the BBQ unattended and that you have a container of water close by. Please note that open fires are not permitted.
Back to the top

Can I use a personal generator on the campsite?
We do not permit personal generators.
Back to the top

What can I do with unwanted food?

Please bring unwanted, non-perishable food to the G-Source at the end of the festival. Sealed packets, tins etc only please. This is to be distributed amongst destitute asylum seekers and others in need.

Monday 16.30 - 20.00

Tuesday 09.30 - 11.00

4. The site and its facilities

What facilities are there on the campsite?
The campsite has running cold water and toilets. There are no electrical hook-ups on the campsite.

Local Environmental Health Officers recommend campers to boil your water before drinking it. 
Back to the top

Are there showers?
There are showers available onsite. You can book showers in advance of the Festival from greenbelt.org.uk/showers
Back to the top

What if I have questions about accessibility issues onsite?
For further information about hiring an electric scooter or wheelchair and a host of other information, go to www.greenbelt.org.uk/access

Back to the top

Where can I get a map of the festival site?
A map of the festival village and campsite is available in the Daily Diary. This is available onsite.  
Back to the top

What food outlets are onsite? And what about those with special dietary needs?
There is a wide range of quality food concessions onsite. And those with special dietary needs should ask at the Info Booth onsite about caterers who may offer suitable dishes.
Back to the top

I lost something on site. Who should I contact?
Whilst at the Festival, please go to the Information Booth to report a loss - the item may have been handed in. After the Festival, please email to info@greenbelt.org.uk with details of your lost items, providing as much information as possible. We can check against what has been handed in. If we can identify your lost items, there will be a charge for postage and packing, plus a £5.00 contribution towards admin costs. Please note that lost property items will only be kept until 30th September after the Festival.

Back to the top

Noise on-site

Noise limits are set by the local council and monitored both on and off site by our Noise team. We aim to keep a good relationship with our Cheltenham neighbours, so please bear this in mind.

Back to the top

Ensuring the site is looked after

We invest lots of time and money in ‘vibing’ the site and making it look great each year. So please don’t mistreat the banners, flags, and sculptures etc – as we will lovingly re-use them. We know people like to take reminders home, but please buy something from the G-Store! Posters and stickers are strictly prohibited.

5. Young People, Children and Babies

Greenbelt has plenty of facilities and activities available to cater for babies, children and young people.

I am bringing my baby or small child, what facilities are available to me?"
There are baby feeding and bathing sessions over the weekend, where parents and children will be able to attend to their children. There will be facilities available to warm milk and prepare food.
Back to the top

What activities/facilities are there for children (0-10s)?
We are developing our programme for children and families in 2011, providing more open venues to allow more children  to experience the brilliant and entertaining work we do for all ages. For more information, please click here.
Back to the top

What activities/facilities are there for young people (11-17s)?
The Festival has a comprehensive Youth programme that runs throughout the Festival. For more information, click here.
Back to the top

Are there any age limits to activities and venues onsite?

All films are clearly marked with their certification. Greenbelt does not accept any responsibility for checking the age of those attending these screening.

Please be aware that as the Jesus Arms, Blue Nun & Winged Ox venues are licensed to sell alcohol, under 18s will only be admitted if accompanied by a supervising adult. Greenbelt operates a challenge 21 policy.

6. Getting involved

How can I become a Greenbelt Festival Angel?
Click here to find out how and download the Angel form.
Back to the top

How can I volunteer at the festival?
Click here to find out what opportunities there are and how you can apply for them.
Back to the top

How can I exhibit in the G-Source exhibitors' venue?
For information on the G-source exhibition area click here.
Back to the top

In this section

• Tickets
• Lineup
• Travel
• Accommodation
• Essential information
• Accessibility
• Plus One
• Sustainability
• Children
• Youth
• FAQs
• Catering and trading
• Showers